TripAdvisor is an excellent tool for businesses to take advantage of. If your company can be included in any aspect of travel, you need to have a presence on this site. Using local billboard advertising can also help your business. But how can you use it to your advantage? By following the steps this article, of course!
Complete your TripAdvisor listing with accurate and detailed information, and be sure to include plenty of pictures.
Opt in to receive emails every time a review is left for your company. This will allow quick action time on your part.
Read every review and respond to positive AND negative ones. A short and sweet thank you message to the positive ones will do! As for the negative reviews, be cautious as to what you say and make sure it can’t come off in the wrong way. You don’t want to further upset an already dissatisfied customer. Additionally, take into consideration what the customer is saying; there is more than likely some truth to their message. Look into it and take action if needed.
Include your TripAdvisor badge on your website and in email newsletters to encourage customers to take a look at your profile and leave a review.
TripAdvisor is used by millions of people planning to travel. You don’t want to miss out on making the most of this site. Contact Text Ripple today to get started with your TripAdvisor profile!