Episode 5: Brian and Hans Talk Customer Service

Customer service is the focus of this week’s episode. Brian and Hans talk about the importance of first impressions, the benefits of and advice for creating effective customer surveys, and how to handle returns.   Marketing Minute: Nordstrom http://traffic.libsyn.com/brianandhans/05_The_Brian_and_Hans_Show__Ep._5.mp3Podcast (the-brian-and-hans-show): Play in new window | DownloadSubscribe: Android | RSS

Episode 4: Brian and Hans Talk Hiring and Technology

This episode features an interview with David Anstett TraitSet. They’ll discuss how technology has evolved to help you find new employees and manage applications and employee paperwork, and how TraitSet specifically is equipped to help your business.     Marketing Minute: The 4 benefits of Technology in your business http://traffic.libsyn.com/brianandhans/04_The_Brian_and_Hans_Show__Ep._4.mp3Podcast (the-brian-and-hans-show): Play in new window | Read more about Episode 4: Brian and Hans Talk Hiring and Technology[…]